Instant World Booking

Shepiston Lodge (Heathrow)
City of London, England
31 Shepiston Lane

Reviews and Real Traveler Experiences


    Overall User Rating:  2.6

1 - 1 of 1 review		      [More info.] | [Write a review] | [Send to printer] | [Close window]

[View HI reviews] | [View LO reviews]
 Value for Money  4.0
 Rooms  3.0
 Cleanliness  1.0
 Location  3.0
 Security & Safety  3.0
 Service & Staff  1.0
 Food / Dining  2.0
 Total  2.6

"Broken toilet."

User Rating:  2.6
Reviewer:   Robert C. of Ayr, United Kingdom
Reviewed:   November 26, 2017  (see hotel reviews from Instantworldbooking.com)
Traveled:   October 2017     Type:   Family
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
Arrived to find ensuite toilet broken (cistern broken and toilet not flushing) with excrement in bowl. Lied to on 2 occasions by member of staff regarding change of room - was told to call back at reception at 10.00pm when manager would be there. Arrived at 9.55 to find reception closed with all staff gone home. And later regarding a partial refund - only asked for the car-parking fee to be refunded, in lieu of the above - and was told that this would be done - still waiting. Do yourself a favour - go somewhere else!

1 - 1 of 1 review




InstantWorldBooking Links:    Top of page  |   Home  |   Support  |   More Hotel Reviews  |   Write a Hotel Review  |   Suggest Hotels  |   Search Hotels  |   Guest Sign–in  |   Subscribe to Newsletter  |   Unsubscribe
Using our Services:    Terms & Conditions  |   Privacy & Security Policy  |   Work with Us  |   Add Your Hotel  |   Link to Us


© 2002-24 instantworldbooking.com
All rights reserved.