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 Value for Money  1.3
 Rooms  1.7
 Cleanliness  1.7
 Location  3.0
 Security & Safety  2.3
 Service & Staff  2.3
 Food / Dining  2.0
 Total  2.0

"Awful experience"

User Rating:  1.3
Reviewer:   Nancy J. of San Diego, United States
Reviewed:   September 25, 2012  (see hotel reviews from Instantworldbooking.com)
Traveled:   July 2012     Type:   Large Group
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
The hotel (even if it looks more like a hostel than a hotel) didn't provide any towels and the bed linen was dirty and with hair on it!
My room was extremely tiny (much smaller than the one I paid for), dark, noisy (only two steps from the entrance door), humid and with a very bad smell, since the only window of the room opened onto a light shaft.
I tried to ask for another room but couldn't find anybody, because this hotel has no reception, so every time you need something you have to call the manager by phone. Unfortunately nobody of the staff seems to speak or understand English, so when I called Mrs. Laura, she couldn't understand a single word of what I said at the phone and was eventually rude and unfriendly, a bit aggressive.
There were only two bathrooms per floor, with lots of guests sharing these two bathrooms, which proved too few when the hotel is at capacity.
Last but not least, the shared shower had no hot water!
It was like a nightmare, I definitely wouldn't recommend it!

"AWFUL EXPERIENCE"

User Rating:  1.5
Reviewer:   Nancy M. of San Diego, United States
Reviewed:   September 20, 2012  (see hotel reviews from Hosteltraveler.com)
Traveled:   July 2012     Type:   Large Group
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
They didn't give me any towels and the bed linen was dirty and with hair on it!
My room was extremely tiny (much smaller than the one I paid for), dark, noisy (only two steps from the entrance door) and with a bad smell, since the only window of the room opened onto an air shaft.
I tried to ask for another room but couldn't find anybody, because this hotel has no reception, so every time you need something you have to call them by phone. Unfortunately nobody of the staff seems to speak or understand English, so when I called Mrs. Laura, she couldn't understand a single word of what I said at the phone and was absolutely unfriendly.
There were only two bathrooms per floor, with lots of guests sharing these two bathrooms, which proved too few when the hotel is at capacity.
Last but not least, the shared shower had no hot water!
It was like a nightmare!

"Hospedagem Hostel Felipe II"

User Rating:  3.2
Reviewer:   Jorge C. of Rio de Janeiro/Rio de Janeiro, Brazil
Reviewed:   October 14, 2008  (see hotel reviews from Hosteltraveler.com)
Traveled:   October 2008     Type:   Single
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
O local é legal, não tive muita demais hospedes do Hostel. Mas sua localização e privilegiada, local calmo e próximo a tudo.
Creio que necessita de uma reforma legal nas áreas comuns do prédio onde se encontra o Hostel e que alguns banheiros a mais ajudariam bastante.
Parabens para a equipe, simpática, atenciosa e solicita.


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