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 Value for Money  1.0
 Rooms  3.0
 Cleanliness  3.0
 Location  3.0
 Security & Safety  3.0
 Service & Staff  2.0
 Food / Dining  2.0
 Total  2.5

"did not return for 2nd night"

User Rating:  2.5
Reviewer:   Guido J. of damascus, Wallis and Futuna Islands
Reviewed:   March 26, 2009  (see hotel reviews from Pilgrimreservations.com)
Traveled:   March 2009     Type:   Family
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
we did book the hotel for 2 nights but did not bother coming back. Travelling in early March with small children, we found the room ice cold. The reception organised a repair man who apparently only switched on the heating fan in the room, which resulted in more cold air. We opened the window to get some heat in from outside. Water luke warm at best; however, reception response was that this is hot water. TV not programmed, or possibly not connected to satellite TV at all. Really wondered why we had to pay 80 JD for these basic things missing. Room was spacy and clean.


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